Appointments & Scheduling

Scheduling an initial appointment happens through our main office.

• We’ll ask for your basic information (name, phone, e-mail, etc.),
• get a brief description of what you would like to talk to a therapist about,
• answer any questions you may have,
• confirm your insurance situation if necessary,
• and schedule your first appointment.

We have hours seven days a week, and with ten therapists we can match you with a therapist that can help you as well as accommodate your schedule. Our appointment time slots are 60 minutes, but sessions vary from 45-55 minutes.
Subsequent appointments are made through your individual therapist who accept requests for appointments by phone, text or email, but requests MUST be confirmed.

We expect 24 hours notice for cancelations. We understand there are times when a last-minute cancelation is unavoidable. Illnesses, emergencies, etc. are a part of our lives, just as they are a part of yours.
However, a commitment to therapy is a mutual agreement where we hold time for you and you commit to that time, and the effort involved.

We are fortunate to have a wonderful client base that respects this relationship.
Our time, though flexible, is limited. Canceling last minute, or not showing up, prevents someone else from being able to come to therapy and will be charged at the full rate. We will expect that clients make contingencies for emergencies when scheduling with us. Persistent short notice changes and cancellations may affect your scheduling options.